Shipping & Returns
360cc is committed to deliver your order within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition.
How the delivery charge is calculated for multiple units?
The shipping charge is specified separately for every product. For multiple products ordered the programme adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. Thus the delivery fee is calculated separately when a customer orders different products.
How long does it take for an order to arrive?
Orders are dispatched within 2-3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
Shipment might get delayed due to below mentioned reasons:
Natural Calamities and Unforeseen circumstances
Unexpected delay from the courier partners
Busy times such as holiday periods and festive season
We do not take responsibility of delay in delivery caused by 3rd party logistic service provider.
We do not take responsibility for any damage caused in transit.
Return & refund Policy
360 Cake Craft believes in & we can helping its customers as far as possible, and has therefore a liberal cancellation policy.
How do I cancel an order on 360cc ?
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.
For outright cancellations by you:
- If you cancel your order before your product has shipped, we will refund the entire amount.
If the cancellation is after your product has shipped:
- If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.
Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.
If you think, you have received wrong product or without accessories.
Please call our customer care at 9980274667 and email us at email@example.com mentioning your Order ID.
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
• Any product that is returned without all original packaging and accessories, including the box, inside packaging and all other items originally included with the product at the time of delivery.