Shipping & Returns
Shipping Policy
360cc is committed to deliver your order within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition.
​
How the delivery charge is calculated for multiple units?
​
The shipping charge is specified separately for every product. For multiple products ordered the programme adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. Thus the delivery fee is calculated separately when a customer orders different products.
​
How long does it take for an order to arrive?
​
Orders are dispatched within 2-3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
​
-
Shipment might get delayed due to below mentioned reasons:
-
-
-
Natural Calamities and Unforeseen circumstances
-
Unexpected delay from the courier partners
-
Busy times such as holiday periods and festive season
-
-
​
-
We do not take responsibility of delay in delivery caused by 3rd party logistic service provider.
-
We do not take responsibility for any damage caused in transit.
Return & refund Policy
​
360 Cake Craft believes in & we can helping its customers as far as possible, and has therefore a liberal cancellation policy.
​
How do I cancel an order on 360cc ?
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.
For outright cancellations by you:
- If you cancel your order before your product has shipped, we will refund the entire amount.
If the cancellation is after your product has shipped:
- If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.
Refund Policy:
Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.
Return Policy
​
If you think, you have received wrong product or without accessories.
​
Please call our customer care at 9980274667 and email us at 360cc@miras.in mentioning your Order ID.
​
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
​
• Any product that is returned without all original packaging and accessories, including the box, inside packaging and all other items originally included with the product at the time of delivery.
​