Shipping & Returns
Shipping Policy
360cc.in is committed to deliver your order within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition.
How the delivery charge is calculated for multiple units?
The shipping charge is specified separately for every product. For multiple products ordered the programme adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. Thus the delivery fee is calculated separately when a customer orders different products.
How long does it take for an order to arrive?
Orders are dispatched within 2-3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
What if I the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 9980274667 or email us at support@360cc.in mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
Return & refund Policy
360 Cake Craft believes in & we can helping its customers as far as possible, and has therefore a liberal cancellation policy.
How do I cancel an order on 360cc.in ?
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.
For outright cancellations by you:
- If you cancel your order before your product has shipped, we will refund the entire amount.
If the cancellation is after your product has shipped:
- If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.
Refund Policy:
Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.
Return Policy
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to the concerned manufacturer. Let us know & we’ll help you regarding the same
If you think, you have received the product in a bad condition or the cake is damaged before delivery, please refuse to accept the package and return the package to the delivery person.
Also, please call our customer care at 9980274667 or email us at business@360cc.in mentioning your Order ID. We will ensure that a replacement is sent to you with no additional cost.
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
• Any product that is returned without all original packaging and accessories, including the box, inside packaging and all other items originally included with the product at the time of delivery.
The return duration is same day.